A.2.1.2
A.2.1.3
Information Technology Strategy, IT Strategy, IT Governance or ICT (Information & Communications Technology) Strategy, is a subset discipline of Corporate Strategy focused on information technology (IT) systems and their performance and risk management. The system by which the current and future use of ICT is directed and controlled. It involves evaluating and directing the plans for the use of ICT to support the organisation and monitoring this use to achieve plans. It includes the strategy and policies for using ICT within an organisation.- A business process or business method is a collection of interrelated tasks, which accomplish a particular goal.
There are three types of business processes:
1. Management processes, the processes that govern the operation of a system. Typical management processes include "Corporate Governance" and "Strategic Management".
2. Operational processes, processes that constitute the core business and create the primary value stream. Typical operational processes are Purchasing, Manufacturing, Marketing, and Sales.
3. Supporting processes, which support the core processes.
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