Plan Knowledge Area

Module A, Plan, looks at organisations and their use of IT, both as an enabler for effective Information Systems and as a platform for innovation. The module requires the candidate to have thorough understanding of organisations, their strategies and their business processes, as well as the global trends and opportunities which are involved. The candidate shall recognise the main issues related to the management of IT, such as selecting the appropriate technology, or choosing between in-house systems development or outsourcing. The candidate shall also be able to justify IT investments and know about some of the legal and ethical aspects of IT. He / She shall be aware of the requirement for a professional approach to project management and quality assurance. The candidate shall also appreciate the importance of team building and effective communication when presenting the case for change within the organisation.

Saturday, September 20, 2008

A.1.5 Business Processes

A.1.5.1
Define basic business processes
A.1.5.2
List major applications deployed in supporting business processes
A.1.5.3
Recognise the business processes used by organisations in different sectors
A.1.5.4
Detail the IT requirements to improve organisational competitiveness


Definitions:


  1. A business process or business method is a collection of interrelated tasks, which accomplish a particular goal.

  2. There are three types of business processes:
  • Management processes, the processes that govern the operation of a system. Typical management processes include "Corporate Governance" and "Strategic Management".
  • Operational processes, processes that constitute the core business and create the primary value stream. Typical operational processes are Purchasing, Manufacturing, Marketing, and Sales.
  • Supporting processes, which support the core processes. Examples include Accounting, Recruitment, IT-support.

Posted by at
Labels:

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)